Ticket System
Your Name
*
Your Email
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Subject
*
Machine Details
*
Machine Serial No :
Machine model Name :
Problems
Abnormal Spectrum
Camera Issue - Failure / Dull / out of view
Camera LED light Dull/ Bright
Display is not showing properly – dull/shady/blinking/etc
Door Problem - Hydraulic/ Hinges/ other door issues
ON/OFF Switch Issue
OS issue - Blue / Black screen
Peak adjust issue – taking too long / not successful / failure
Printer Issue/Printer Connection/No Printing (Printer is on)
Result variation
Running LED Port Not Working
Software Issue - Not Opening /Hanging / force close / Missing/ Error Code
Touch is not working
U key Error
X Ray Tube oil leakage
Customized Report format
No Real Current/No CPS
DP8/New York Board Driver Error
New York Board Failure
Customized Curve Request
Assigned to
OdooBot
Ticket Origin Type
Customer Complaint
Ticket Task
Online Support
Team
SR SCALES
Problem Video
*
Kindly upload a video of the issue, ensuring the machine serial number is clearly visible
Problem Photo
Kindly Upload the Problem Photo
Submit
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